Privacy Policy

1. Information We Collect

• Personal Data: Name, email address, phone number, organization details, login credentials, digital signature data, and document-related metadata.
• Technical Data: IP address, browser type, device identifiers, operating system, and usage logs.

2. How We Use Information

• Provide and operate electronic signature services
• Authenticate users and prevent fraud
• Improve platform performance and reliability
• Comply with legal and regulatory obligations

3. Data Protection & Security

We apply appropriate administrative, technical, and organizational safeguards including encryption, access controls, and secure storage mechanisms.

4. Cookies & Tracking Technologies

DDSign uses cookies and similar technologies to enhance functionality and analyze usage. You can manage cookies through your browser settings.

5. Third-Party Services

We rely on trusted third-party providers for hosting, analytics, document processing, and infrastructure. These providers process data only as required to deliver services.

6. Data Retention

Documents and related metadata are retained only for as long as necessary to provide the service or meet legal requirements. Users may delete documents or accounts in accordance with platform functionality.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, or request portability of your personal data.

8. International Data Transfers

Your data may be processed in countries outside your place of residence. We implement safeguards to ensure adequate data protection.

9. Word Add-in & Integrations

When using DDSign through integrations such as the Microsoft Word Add-in, documents are transmitted securely to DDSign servers solely for the purpose of enabling electronic signing.

10. Policy Updates

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the updated policy.